Deskline

Dashboard

The counts move when anybody works the queue — no polling, because the stream is already open.

Open
14
live
Pending
7
Unassigned
10
needs triage
Critical
3
escalate
SLA breached
20
attention
Escalated
17
MTTR
1d
0246ThuFriSatSunMonTueWed

Activity

Scroll to the bottom and it asks for more. The first page is in the document; every page after it is streamed into the browser an item at a time and forgotten here.

  • Nadia Okafor Pending T-2 5 Aug 00:10
  • Nadia Okafor replied T-2 5 Aug 00:10
  • Deskline SLA breached; escalated T-24 5 Aug 00:09
  • Deskline SLA breached; escalated T-23 5 Aug 00:09
  • Deskline SLA breached; escalated T-21 5 Aug 00:09
  • Deskline SLA breached; escalated T-20 5 Aug 00:09
  • Deskline SLA breached; escalated T-19 5 Aug 00:09
  • Deskline SLA breached; escalated T-18 5 Aug 00:09
  • Deskline SLA breached; escalated T-17 5 Aug 00:09
  • Deskline SLA breached; escalated T-16 5 Aug 00:09
  • Deskline SLA breached; escalated T-13 5 Aug 00:09
  • Deskline SLA breached; escalated T-10 5 Aug 00:09